Help & Support

FAQs & Contact

Quick answers to common questions. Can't find what you need? Submit a ticket below.

How do tokens work?

Each token gives you 30 exchanges in the arena. You get 3 free tokens; top up via Razorpay in INR.

Are tokens refundable?

No. Tokens are non-refundable and non-transferable. See Cancellation & Refunds for details.

How is my data used?

We store sessions for coaching and moderation. You can download or delete your data in Settings.

How do I change email or password?

Visit Settings. You can change email (with verification) or request a password reset.

Still need help?

For urgent issues, email contactus@hipo.co.in